RETURNS

We hope you will be very happy with your purchase but if you are not completely satisfied with your order, please Email us within 14 days of receiving your merchandise and we can start the return or exchange process. 

Please return all items in new condition, unused or damaged within 14 days with a recommended tracking # to:

 

SARA HARPER JEWELLERY

128  GRAY STREET

ABERDEEN 

AB10 6JU

 

We will process your Return as soon we receive it.

Unfortunately we cannot refund shipping and handling fees and the customer is responsible for paying carriage and insurance for any returns.

 

Your return will be charged to the payment method you used at the time of purchase and may take up to 5-10 working days to be credited to your account.

Please note that earrings (for hygiene reasons) and specially commissioned/personalised items are non-refundable as they are cut and made specifically for you. 

 

OUTSIDE THE UK

I am unable to offer a refunds or returns on any items sent outside the UK.